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Frequently Asked Questions

General Questions

How do I contact you?

How quickly can you answer my email?

Orders & Payments

Can I edit my order?

I recently purchased an item and it's on sale now, can I get a price adjustment?

Shipping Policy

Is Shipping Free?

Do you ship Internationally?

When will I receive my Order?

Why is my order being shipped in different packages?

General Shipping Information

Returns & Cancellations

How do I return an item?

Can I cancel my order?

Products

I received a damaged item, what do I do?